Privacy Policy

Effective Date: July 24, 2026

1. Introduction

Welcome to Velmayil Silks ("we", "us", "our"). We operate the website https://velmayilsilks.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website. By using our website, you agree to this Privacy Policy.

Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Definitions

• Service – Website operated by Velmayil Silks.
• Personal Data – Information that identifies an individual.
• Usage Data – Automatically collected information.
• Cookies – Small files stored on your device.
• Data Controller – Velmayil Silks.
• Data Processor – Third-party service providers.
• Data Subject – Individual whose data is collected.
• User – Anyone using this website.

3. Information Collection and Use

We collect different types of information to provide, improve, and secure our services.

4. Types of Data Collected

Personal Data

• Email Address: velmayiludt@gmail.com
• Business Name: Velmayil Silks
• Phone Number: +91 96267 16000
• Business Address: Velmayil Silks, UKPN Complex, Near South Indian Bank, Udumalpet – 642126.
• Shipping & Billing Address
• City, State, ZIP / Postal Code

Usage Data

We may automatically collect information such as your IP address, browser type, browser version, pages visited, visit duration, device identifiers and diagnostic data.

Location Data

With your permission, we may collect your location information to improve our services.

Cookies

• Session Cookies
• Preference Cookies
• Security Cookies
• Advertising Cookies

5. Use of Data

• Provide and maintain our website.
• Improve customer experience.
• Respond to enquiries and support requests.
• Monitor website performance.
• Detect and prevent fraud or misuse.
• Send promotional emails (only with your consent).
• Enforce our Terms & Conditions.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws.

7. Transfer of Data

Your information may be transferred and stored on computers located outside your state or country where data protection laws may differ.

8. Disclosure of Data

We may disclose your personal information if required to:

• Comply with legal obligations.
• Protect our legal rights.
• Prevent fraud or security issues.
• Protect users and the public.
• Work with trusted service providers such as payment gateways, shipping partners and marketing tools.

9. Security of Data

We implement commercially reasonable security measures to protect your information. However, no method of internet transmission or electronic storage is completely secure.

10. Service Providers

We may use trusted third-party companies to operate our website and provide services on our behalf. These providers are required to keep your information confidential.

11. Analytics

We may use third-party analytics services to understand website traffic and improve user experience.

12. Payments

Payments are securely processed through trusted payment gateways. We do not store your complete debit or credit card information.

13. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

14. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be published on this page with the revised Effective Date.