Privacy Policy

1. Introduction

Welcome to Velmayil Silks (www.velmayilsilks.com / .in).

Velmayil Silks (“us”, “we”, or “our”) operates https://velmayilsilks.com/ & https://velmayilsilks.in/ (hereinafter referred to as the “Service”).

Our Privacy Policy governs your visit to https://velmayilsilks.com/ & https://velmayilsilks.in/, and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“agreement”).

2. Definitions

SERVICE means the websites https://velmayilsilks.com/ & https://velmayilsilks.in/ operated by Velmayil Silks.

PERSONAL DATA means information about a living individual who can be identified from those data (or in combination with other information likely in our possession).

USAGE DATA is data collected automatically, generated by the use of our Service or from the Service infrastructure itself (e.g., time spent on a page).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means the person or organization responsible for determining the purpose and manner of processing your personal data. For this Privacy Policy, Velmayil Silks is the Data Controller.

DATA PROCESSORS (OR SERVICE PROVIDERS) are third-party companies or individuals engaged by Velmayil Silks to process data on our behalf.

DATA SUBJECT refers to any living individual who is the subject of Personal Data.

THE USER is the individual using our Service (i.e., you).

3. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, such as:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with updates, promotions, newsletters, or information that may be of interest. You may opt out of receiving any, or all, of these communications at any time.

Usage Data

We may also collect information such as your device’s IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, device identifiers, and diagnostic data.

Location Data

With your permission, we may collect and store information about your location to improve and customize our Service.

Tracking & Cookies

We use cookies and similar technologies to monitor activity and store information. Examples include:

  • Session Cookies – to operate our Service
  • Preference Cookies – to remember your settings
  • Security Cookies – for security purposes
  • Advertising Cookies – to deliver relevant ads

5. Use of Data

Velmayil Silks uses the collected data for purposes including but not limited to:

  • Providing and maintaining our Service
  • Notifying you about changes
  • Providing customer support
  • Monitoring usage and improving performance
  • Detecting and preventing fraud or technical issues
  • Sending promotional content and offers (if you’ve opted in)

6. Retention of Data

We retain your Personal Data only as long as necessary for legal, business, or service-related purposes.

7. Transfer of Data

Your data may be transferred to and maintained on servers located outside your jurisdiction. By using our Service, you agree to such transfers, provided adequate safeguards are in place.

8. Disclosure of Data

We may disclose your data:

  • To comply with legal obligations
  • To protect the rights, property, or safety of Velmayil Silks, our customers, or others
  • In case of a business transaction (e.g., merger or acquisition)
  • To trusted third-party service providers

9. Security of Data

We use commercially acceptable means to protect your Personal Data, but no method of transmission or storage is 100% secure.

10. Service Providers

We may employ third-party companies to facilitate our Service (e.g., analytics, payment gateways). These providers only have access to data necessary to perform their tasks.

11. Analytics

We may use third-party tools (such as Google Analytics) to track and analyze Service usage.

12. Payments

We may offer paid products or services. Payment information is processed securely by third-party providers. Velmayil Silks does not store payment card details.

13. Links to Other Sites

Our Service may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

14. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from minors.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “effective date.”

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: velmayiludt@gmail.com
📞 Phone: +91 96267 16000
🏢 Address: Velmayil Silks, UKPN Complex, Near South Indian Bank, Udumalpet – 642 126, Tamil Nadu, India